Terms of Use


This page sets out the terms on which we sell prints (Product) though our website www.citizensofnewzealand.com. By using this website, you accept these terms. 


The content on our site is the property of Citizens of New Zealand, its affiliates or its content suppliers and is protected by local and international laws including copyright, authors' rights and database right laws. The compilation of all content on this website is exclusive property of ours and our affiliates. You may not (whether systematically or otherwise) extract and/or re-utilise the content(or any part thereof) on our site without our prior written consent. Without limiting the foregoing, you may not utilise any data mining tools, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation any part of our site, without our prior written consent. Our site and its URL, citizens of New Zealand, the Citizens of New Zealand logo and other marks used on our site are trademarks or registered trademarks of Citizens of New Zealand Limited. Citizens of New Zealand's trademarks and trade dress may not be used in connection with any product or service that is not Citizens of New Zealand’s, in any manner that is likely to cause confusion or in any manner that disparages or discredits Citizens of New Zealand. All other trademarks not owned by Citizens of New Zealand that appear on our site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Citizens of New Zealand Limited.

The authors and publishers acknowledge third party copyright holders and any talent used in any photograph for permission to reproduce their material. Every effort has been made to trace and acknowledge copyright and any related rights and seek the required licence. However, if any reproduction has occurred without relevant licence or authority, the publishers tender apologies and invite copyright holders and/or talent to contact them at the address below.


The images of the Artworks shown on the site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Artwork. Your Artwork may vary slightly from those images.


By placing an order through our website, you warrant that you are legally capable of entering into binding contracts, all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to make your order and that there are sufficient funds to cover the cost of the product you have ordered. Product displayed on our website can be purchased using a secure online transaction facility.


We take great care to avoid errors in pricing and Product information. If mistakes do occur, we reserve the right to correct them. We apologise in advance for any inconvenience this may cause. On occasion a Product available to purchase on the Website may be currently leased or in a lease proposal. On notification of its purchase the Citizens of New Zealand will collect the Product and prepare it for delivery to the purchaser. All prices on our Website are in New Zealand Dollars (NZD) and exclude GST. Prices are subject to change for any reason at any time without notice, but changes will not affect orders which we have already processed.


Citizens of New Zealand understands its obligations under the Consumer Guarantees Act 1993. If for any reason you are not satisfied with your purchase please call us directly. You will find our contact details on the contact page of this website. If within fourteen days of receiving your order you are not satisfied with a Product purchased from us we will happily replace it or refund your money.

In the unlikely event that you are not satisfied with your purchase please contact our customer service team before sending back the item(s) in question. We will tell you how to return items with the return shipping cost paid by you. The refund will only be the artwork purchase amount. Please note we will not issue a refund for any items returned to us if they do not have a returned item number, or if the items are returned to us in an unsaleable condition.

Citizens of New Zealand is also aware of its obligations under the Fair Trading Act 1986 and we strive to ensure that our customers are not misled, either intentionally or unintentionally.


The risk of any loss of, or damage to, the products will pass to you on delivery.


Our Website provides general information about Citizens of New Zealand and the Products we offer. Citizens of New Zealand reserves the right to change, delete or move any of the material on this Website at any time without notice. Citizens of New Zealand shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access this Website. This includes viruses alleged to have been obtained from this Website, your use of or reliance on this Website or any of the information or materials available on this Website, regardless of the type of claim or the nature of the cause of action. By your use of this Website, you agree that you are using this Website solely at your own risk.


Citizens of New Zealand has the right to revise and amend these terms and conditions at any time.


These terms and conditions are governed by and interpreted according to the laws of New Zealand.