FAQ

What payments do you take?

We accept Shopify Pay, Apple Pay, Google Pay, Visa, Mastercard, and American Express debit and credit cards.

Can I buy a print without an account?

Yes, simply select your print and frame choice's and add them to the cart, you can add which matt board colour you require on check out.

What currency am I buying in?

When checking out your order will be processed in New Zealand Dollars.

Taxes?

All Taxes are included in the price shown in your cart.

How to purchase a print?

Navigate to the print your are looking for, once you have found a print you would like to purchase, select the print size your require from the drop down menu and then select the framing options that are available and then click on the 'Add to Cart' button. 

You can add a matt board colour in the Check Out area simply by adding a note in the ' Add your matt board colour here' before finalising your purchase.

Once you have reviewed the items in your cart, you may continue shopping or proceed to the secure check out.

Do you have a physical store?

We are an online retailer. We exhibit our work from time to time so if you sign up to our news letter we will keep you informed of up coming exhibitions.

I have placed my order, what happens now?

You will receive an email from us confirming that we have received your order. 

Printing is usually takes 1-2 business days, framing will take up to 10 days depending on work flow and delivery times are approximately 4-7 business days - Rural deliveries can sometime take longer than standard postal addresses. If you need your order quickly, please contact us and we'll see what we can do to help. 

You will then receive a second email from us confirming that your order has been dispatched.

Our courier will deliver your order to your door within the specified delivery timeframe.

Framing

We only frame for New Zealand customers. You can select a framing option with the drop down menu on any product page, we offer white, black and natural framing options you also have the different matt board colours available on check out, just leave a note letting us know your preferred option. Framing takes up to 10 days depending on work flow and can only be delivered within New Zealand.